A bright, talented and ambitious IT technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately.
St Dominic's 6th Form
1994 - 1996
Business Studies & Information Technology
1990 - 1994
IT, English, Maths, French, Science, History
Dec 2013 - Now
Database Administrator & Application Support
Helping with development and support of in-house applications with MSSQL and Pervasive technologies.
Oct 2011 - Nov 2013
Desktop & Application Support Analyst
Providing advice, support and practical assistance to system users via the IT service desk telephone system and remote support software tools. Logging and processing support issues via telephone or email whilst ensuring a high level of customer service
Lawyers & International Consultants
2010 - 2011
IT Support & Web Developer
Responsible for design of brochures and company website in accordance with the company image.Troubleshooting technical problems and implementing solutions.
I am familiar with SQL, XML, HTML, Active Directory and Windows.
I am familiar with Photoshop, Illustrator, InDesign, After Effects, Premier and Edge.