I'm Experienced

I'm Technical

I'm Patrick

Certified & Experienced IT Support Analyst

I am Patrick McGonigle

A bright, talented and ambitious IT technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately.

Resume

Education

  • Stanmore College

    2010

    IT Technician

    CompTIA A+

  • St Dominic's 6th Form

    1994 - 1996

    Business Studies & Information Technology

    GNVQ

  • Salvatorian College

    1990 - 1994

    IT, English, Maths, French, Science, History

    GCSE's

Experience

  • Capita

    Dec 2013 - Now

    Database Administrator & Application Support

    Helping with development and support of in-house applications with MSSQL and Pervasive technologies.

  • Capita

    Oct 2011 - Nov 2013

    Desktop & Application Support Analyst

    Providing advice, support and practical assistance to system users via the IT service desk telephone system and remote support software tools. Logging and processing support issues via telephone or email whilst ensuring a high level of customer service

  • Lawyers & International Consultants

    2010 - 2011

    IT Support & Web Developer

    Responsible for design of brochures and company website in accordance with the company image.Troubleshooting technical problems and implementing solutions.

Skills

  • I am familiar with SQL, XML, HTML, Active Directory and Windows.

    Active Directory
    98
    Windows
    98
    SQL
    90
    XML
    85
  • I am familiar with Photoshop, Illustrator, InDesign, After Effects, Premier and Edge.

    Photoshop
    32
    Illustrator
    35
    InDesign
    15
    After Effects
    5
    Premier
    6
    Edge
    7

Contact

Where I Am Based

Get in Touch

MDG, Buckingham House East, The Broadway, Stanmore, HA7 4EB
07740 984 021
info@patrickmcgonigle.com
www.patrickmcgonigle.com

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